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json file from a working machine and paste it in the provided location. The intended goal was to prevent users from manually syncing the folders since we are syncing it via GPO. This started when I removed the Sync option from SPO but it also caused everything to stop syncing. Under some scenarios, it's possible that the antivirus installed on the computer can cause this issue. OneDrive Sync Client shows Red Xs on the parent folders we are syncing from SharePoint Online but there are no errors or red xs on subfolders. json file is missing, make sure there is no proxy or other network configuration blocking one or more of the required Office 365 URLs and IP address ranges. Verify that the file PreSignInSettingsConfig.json is present. Navigate to %localappdata%/Microsoft/OneDrive/Settings. Open the Explorer.exe in the affected machine. The PreSignInSettingsConfig.json is one of the most important files for the OneDrive Next Generation Sync Client, therefore it is important to make sure it exists: In the user's profile, search for Personal Site Capabilities and make sure the value is either 4, 6, or 8, depending on the organization's configuration/capabilities provided to the users.Ĭonfirm the existence of the PreSignInSettingsConfig.json Right-click the user's account name and select Edit My Profile. Select Manager User Profiles and search for the user. I then accessed the Teams Files which created the General folder in Sharepoint. Same as you, I created Office 365 groups, which created the Sharepoint sites. In the SharePoint Online Admin Center, navigate to "User profiles". I developed this concept after one of my clients wanted to get rid of Dropbox for Business syncing their file server. Go to Admin tab, and then under the Admin centers, select SharePoint. In order to check whether the user has the correct PersonalSiteCapabilities enumeration, follow the below steps: Verify OneDrive Personal Site Capabilities of the user Verify that the sync client build is 18.151.0729.0012 or later.Īnother method is to see Which OneDrive app? to determine which version of the app you have. In the OneDrive settings, locate the About tab.
Locate the OneDrive cloud icon in the taskbar. In order to check whether the version of OneDrive Next Generation Sync client is eligible to have the KFM option, follow the steps below:
Onedrive sync client versions how to#
For more information on how to set up the folder backup, see Back up your Documents, Pictures, and Desktop folders with OneDrive.
Onedrive sync client versions windows#
This feature is currently available for Windows 10, Windows 8, Windows 8.1, and Windows 7. With the Known Folder Move (KFM) feature, we give users the ability to synchronize the data (files and folders) stored within the user's Desktop, Documents, and Pictures folders, including the Screenshots and Camera Roll folders. If your organization is using a sync client version with a build between 18.111.0603.0004 and 18.151.0729.0012, this option will only be displayed in Settings if OneDrive has detected that Known Folder Move can be completed successfully for all folders.
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